Terms Of Service

Welcome to Torqn DocsAI! Thank you for choosing our service for document search with AI. By using Torqn DocsAI, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Company Overview

When we say "Company," "we," "our," or "us" in this document, we are referring to Torqn DocsAI. Our service provides document search capabilities powered by artificial intelligence.

2. Services

When we refer to "Services," we mean our platform where you can upload, index, and search through documents using AI-powered capabilities, manage your document collections, and access related features.

3. Account Terms

You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend using strong passwords to protect your account.

You may not use the Services for any unlawful purposes or to violate any laws in your jurisdiction. You are responsible for all content and activity that occurs under your account.

Accounts registered by automated methods, including "bots," are not permitted.

4. Document Content and Usage

You retain ownership of all documents and content you upload to our Services. You are solely responsible for ensuring you have the right to upload and process any documents through our Services.

You may not upload documents that contain illegal content, violate intellectual property rights, or breach confidentiality obligations. You agree not to use our Services to process sensitive personal information unless you have proper authorization and consent.

5. Payment and Pricing

Your pricing plans are available on our Pricing page. By choosing a paid plan, you agree to pay the applicable fees in advance.

For any plan changes, including upgrades or downgrades, the new rate will be applied in the next billing cycle. We do not offer refunds for unused time in your billing cycle.

6. Cancellation and Termination

You can cancel your account at any time through our website. Upon cancellation, your account and all associated documents will be permanently deleted.

We reserve the right to suspend or terminate your account for any reason at any time, including violation of these Terms.

7. Modifications to the Service

We reserve the right to modify or discontinue any part of our Services at any time with or without notice. We will do our best to notify you of any significant changes that may affect your use of our Services.

8. Security and Privacy

We take your security and privacy seriously. All data, including passwords and documents, is protected using industry-standard encryption. For more details, please refer to our Privacy Policy.

9. AI and Data Processing

Our Services use artificial intelligence to process and analyze your documents for search purposes. While we strive for accuracy, AI-generated results may not always be perfect. You should verify important information independently.

Your documents are processed to create searchable indexes and may be temporarily cached to improve performance. We do not use your documents to train AI models.

10. Liability

Torqn DocsAI is provided "as is" and "as available." We do not guarantee that our service will meet your specific requirements or be error-free. We are not liable for any damages resulting from the use or inability to use our Services.

11. Legal Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Australia. Any disputes arising from or related to these Terms shall be resolved in the courts of Australia.

12. Contact Us

If you have any questions about these Terms, please contact us at: [email protected]